Who's Who at Sales Marketing Intitute

Section 1

Allan Rigg

Alan Rigg, CSP®

During his 29-year professional career, sales performance expert Alan Rigg has been involved in nearly every facet of both small and large company operations, in roles ranging from individual contributor to executive management. During the past eight years he has helped business owners, executives, and managers at hundreds of companies build and manage top-performing sales teams.

A 24-year student of selling and sales management, Alan is the author of How to Beat the 80/20 Rule in Sales Team Performance, How to Beat the 80/20 Rule in Selling, and the 80/20 Selling System™ Home Study Course. He is a past president of the Arizona chapter of the National Speakers Association and specializes in delivering his unique insights into sales and sales management via highly interactive seminars, workshops, webinars and teleconferences.


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Alen Majer, CSP®

Alen Majer is a sales writer and trainer, and he draws upon more than 20 years of international sales, management, business development, training, coaching and entrepreneurial experience. He brings real-world knowledge and expertise into each article he writes, or training he facilitates. His high-energy, driven, and focused entrepreneurial spirit allows him to confidently approach a myriad of business problems with ease.

Alen is very passionate about motivating sales professionals to achieve their goals even faster than they would without his guidance. He believes that secret of being successful in selling is the ability to transmit your energy and your enthusiasm about your product or service. If you fail to do that, you will not sell.


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Andrea Sittig-Rolf, CSP®

Andrea Sittig-Rolf is a corporate sales professional with substantial sales program development and implementation experience. She is the creator of The Blitz Experience, an activity-based new business development program that empowers salespeople to schedule appointments with qualified prospects the day of the program, resulting in a pipeline full of new opportunities at the end of the day.

She is also the author of Business-to-Business Prospecting: Innovative Techniques to Get Your Foot in the Door with Any Prospect (Thomson Reuters, 2005), The Seven Keys to Effective Business-to-Business Appointment Setting (Thomson Reuters, 2006), Power Referrals (McGraw-Hill, 2008), and Rev Your Resume (Thomson Reuters, 2010) available on Amazon.com.

She is the host of Power Talk: When Talent and Passion Collide, Success is Inevitable on the Voice America business network online and an expert content provider for CanDoGo.


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Anne Miller, CSP®

Internationally respected author, speaker and seminar leader, Anne Miller teaches sales people how to increase their business; coaches CEOs and senior management to communicate successfully to key constituencies; and enables technical people to transform complex information into simpler, meaningful messages.

Over twenty years, Anne has earned a reputation for her original approaches to broadening the thinking and skill sets of even the most skeptical participants. She runs her programs with a deep understanding of learning theory, and a passion for, and knowledge of, the art and science of professional selling and presentations.

Anne is the author of Metaphorically Selling: How to use the magic of metaphors to sell, persuade, & explain anything to anyone," " Presentation Jazz!," 365 Sales Tips for Winning Business " her own newsletters, "The Metaphor Minute," and "Make What You Say, Pay," and numerous articles on the Internet and in business publications like Brandweek and Selling Power. Both NBC Today in New York and Bloomberg News Radio have featured Anne on their shows.


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Brian Bieler, CSP®

Past President of Viacom Radio Group, Brian Bieler has authored several books, including Powerful Steps-10 Essential Career Skills and Business Strategies for the Workplace Work, The Sales Operator-Insider’s Guide to Successful Selling and Rich and Free-The Entrepreneur’s Guide to Creating Wealth and Personal Freedom.

Brian joined the Sudbrink Broadcasting Group of Ft. Lauderdale, Florida. He learned how to manage underperforming radio stations to success. Brian managed the highest price ever paid for an FM Radio Station in the US, managed a bankrupt station in Central Florida to #1 ratings and cash flow, led the worst rated station in Honolulu to #1 FM, and led the bottom ranked FM station in Phoenix to #1. At Viacom Brian established research standards and marketing campaigns that led the radio group achieving #1 station ratings in its programming format in every market it operated.

He was the Vice President and General Manager of radio stations in Baltimore, Orlando, Honolulu, Washington DC, Phoenix, Dallas and Sacramento and finally Group Radio President give Brian a unique business perspective of not only winning but having success in different markets.


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Dan Kreutzer, CSP®

Dan Kreutzer is an accomplished sales executive, sales trainer, author, speaker, and a Partner of Samurai Business Group, LLC. He has extensive expertise in business development, product and service marketing, and strategic leadership. Dan is a sharp and intuitive student of human behavior, and has fused his observations with a deep knowledge of sales culture to design the Samurai Sales Mastery™ programs. His book, “How to Put the WIN Back in Your SALES,” seeks to shatter the myths associated with traditional selling, and raise the level of professionalism in today’s salespeople.

Dan boasts a stellar track record in the selling and marketing of high-tech products to the International Fortune 1000 sector. His core industry expertise includes manufacturing, logistics, professional services, and the financial markets. Dan is a widely recognized expert in the factors that influence human buying behavior. He is a master sales trainer who knows what works and what doesn’t. He has emerged as an advocate for the professional salesperson.


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David Steel, CSP®

David Steel is one of the nation’s leading experts on the topic of Sales Motivation. He’s a popular and widely recognized author and motivational speaker who works with businesses and individuals as a sales management consultant, offering insights into hiring, compensation, goals and strategies, and teaching the use of sales management skills to build and maintain highly aggressive sales teams.

David is the author of The Care and Feeding of Highly Aggressive Sales People that have been bestseller and changed the way people think about Their Sales Team. His irrepressible speaking style and no-holds-barred blog have helped him create a large following around the world.

David is a renowned speaker as well and is consistently rated among the very best speakers by the audiences he addresses.


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Gregory Stebbins, CSP®

Dr. Gregory Stebbins is an internationally recognized authority on sales psychology. He has blended his extensive educational background in business and human motivation with his years of in-the-trenches sales experience to create an innovative hands-on, practical approach to sales and sales training.

As a result, he has helped sales professionals become the top producers in their industry. The PeopleSavvyTM program has been delivered to sales professionals around the globe.


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Hank Trisler, CSP®

He helps sales people sell more, in fewer hours, at higher profit margins and greater customer satisfaction. If you need a speachifier for a sales meeting or conference, He's your guy. People will love it, laugh hard and think fondly of you. If you want a little more, so you actually change your people's behavior, get a half-day, full-day or multi-day seminar custom crafted for you to accomplish your objectives. If you want awards, gifts, or advertising specialties to help you penetrate your market, give me a call.

He is currently a sales critter at Logos Promotional Marketing and the president and owner of a multi-hundred dollar international sales training company, The Trisler Company, Inc. He is conducting sales and sales management seminars with enthusiastic audiences throughout the English-speaking world. People attending his training programs find them not only educational and entertaining, but highly remunerative, to boot.

He is the author of No Bull Selling and No Bull Sales Management, both of which are available through his web site.


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Section 2


Ivan Misner, CSP®

Dr. Ivan Misner is the Founder & Chairman of BNI, the world’s largest business networking organization, which was founded in 1985. The organization has thousands of chapters throughout every populated continent of the world. Each year, BNI generated millions of referrals resulting in over billions of U.S. dollars worth of business for its members.

Dr. Misner’s Ph.D. is from the University of Southern California. He has written twelve books, including his New York Times Bestseller; Masters of Networking as well as his recent #1 bestseller, Networking Like a Pro. He is a monthly columnist for Entrepreneur.com and is the Senior Partner for the Referral Institute – a referral training company with trainers around the world. In addition, he has taught business management and social capital courses at several universities throughout the United States.

Called the “Father of Modern Networking” by CNN and the “Networking Guru” by Entrepreneur magazine, Dr. Misner is considered to be one of the world’s leading experts on business networking and has been a keynote speaker for major corporations and associations throughout the world. He has been featured in the L.A. Times, Wall Street Journal, and New York. Times, as well as numerous TV and radio shows including CNN, CNBC, and the BBC in London.I help business people strike better deals by improving both their confidence and skill level at the bargaining table. I offer negotiation skills coaching, negotiation skills training and legal representation on behalf of clients at important negotiation conversations.


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Jeanette Nyden, CSP®

Jeanette Nyden, author of  Negotiation Rules! A Practical Approach to Big Deal Negotiations, works with CEO's to craft successful negotiation strategies and to build negotiation capabilities throughout the entire organization. Her specialty is helping companies whose sales and/or purchasing departments negotiate complex vendor/supplier contracts. Ms Nyden understands what it takes to navigate these complicated relationships.

Recognizing in 2003 that business people needed relevant and practical negotiation advice, Ms. Nyden started J. Nyden & Co, Inc. She is also an active, professional mediator, business attorney and adjunct professor in Seattle, Washington.

Before starting her own company, Ms. Nyden handled litigation for a boutique Bankruptcy firm. This experience developed her ability to identify and implement strategies when dealing with hidden motives that can often hinder the negotiation process. Earlier in her career, she served as an Assistant Public Defender in Chicago, Illinois, the largest criminal justice system in the United States.

Ms. Nyden earned her B.A. and Juris Doctorate from the Southern Illinois University. Ms. Nyden donated hundreds of hours mediating disputes for the Pierce County Center for Dispute Resolution, a non-profit organization. She has taught negotiation classes at various universities in Puget Sound over the last 4 years.


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Jeff Mowatt, CSP®

Jeff Mowatt is the author of the best-selling business books, Becoming a Service Icon in 90 Minutes a Month and Influence with Ease. He heads his own training company and has written and produced 4 audio training albums. His Influence with Ease® column has been syndicated and featured in over 200 business and on-line publications.

Jeff became a corporate Director of Marketing for a 40 million dollar per year corporation, eventually launching JC Mowatt Seminars Inc in 1992. In the years since, Jeff has worked with tens of thousands of individuals in literally hundreds of organizations throughout North America.

With over 17 years as a full time professional speaker, Jeff knows how to engage a group. He has served as the national President of the Canadian Association of Professional Speakers. The International Federation for Professional Speakers awarded Jeff with the highest earned speaking designation in the industry; the Certified Speaking Professional (CSP). Of the over 5,000 professional speakers in the worldwide federation, less than 7% achieve this highest degree of distinction.

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Jim Domanski, CSP®

Cited by Canadian Business Magazine as "Canada's reigning telemanagement guru," Jim Domanski is regarded as one of North America's foremost experts on outbound business tele-sales and tele-support programs.

President of Teleconcepts Consulting, Jim helps businesses achieve their sales and marketing objectives by using the telephone to help generate leads and sell directly on both a strategic and tactical level.

A highly dynamic speaker and trainer with over 15 years of direct tele-sales experience, Jim has spoken to audiences around the world on telephone selling applications, skills and techniques. His "no bull" training style blends humor with "real life, real drama" situations which he has begged or borrowed from his clients.

Author of three highly successful books: "Direct Line to Profits", "Profiting by Phone: No Nonsense Skills and Techniques for selling and getting leads by Telephone" and "Add On Selling: How to Squeeze Every Last Ounce of Sales Potential From Your Calls",  Jim has also written hundreds of telephone sales and service articles and has been featured in numerous publications across the continent.


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John R. Patterson, CSP®

John R. Patterson is  the founder and President of Progressive Insights, a member of the Chip Bell Group. He has over 20 years of executive leadership experience in the hospitality, business services, real estate, and financial services industries. John holds a graduate degree in business from the Darden School at the University of Virginia and a B.S. in Business Administration from The Citadel. John is the co-author of two books with Chip Bell including the national best seller Take Their Breath Away: How Imaginative Service Creates Devoted Customers and Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service. His articles have appeared in Leadership Excellence, Customer Relationship Management, Sales and Service Excellence, Incentive Magazine, SBusiness, M World, Assisted Living Executive and Energy Today.

He is a sought after speaker and workshop leader on the topics of Connecting with Employees and Customers, Effective Leadership in Difficult Times, Service Innovation and Creating Devoted Customers. His consulting practice specializes in helping leaders in organizations around the world effectively manage complex culture change and effectively deliver great employee as well as customer experiences.


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Kim Duke, CSP®

Kim Duke is an unconventional, sassy, and savvy sales expert that shows women small biz owners and entrepreneurs sizzling sales tips on how to increase sales in a fun, easy, stress-free way!

Her extensive sales background was based in the media - 15 years working with two of Canada 's largest television networks, CTV and CBC Television in sales and management. She's sold millions and didn't even break a nail!

She is a national award winning salesperson - and was the second youngest sales manager in Canada for CBC Television, Canada's oldest television network.

Kim launched her own company The Sales Divas in 2001. Now as a successful entrepreneur, she provides sales training for companies of all sizes across Canada and internationally. She's worked with the WNBA and NBA!

She has had television appearances on the Life Network, CTV, Global, Access and Shaw TV. She also does TONS of radio interviews nationally and internationally, and has had several interviews in national and provincial magazines and newspapers.

Kim also writes sales articles and sales tips for newsletters and websites internationally.


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Leanne Hoagland-Smith, CSP®

Being a trailblazer and authority on human capital talent management, Leanne Hoagland-Smith truly enjoys coaching teams through an approach using executive coaching (one on one) combined with team coaching or what some may call corporate coaching.Her personal philosophy specific to human capital talent is fairly simple:

  1. Understand that Beliefs (sum total of all our experiences including attitudes) drive our Actions (behaviors) creating our Results (Performance).
  2. Begin by identifying the talents, non talents and weaknesses within the current role
  3. Leverage emotional intelligence (EQ) through a self-discovery process that begins with purpose, vision, values and current mission since EQ has been established as a key performance indicator of individual success.
  4. Embrace a proven goal achievement process reinforced with proven goal setting worksheet (tool)
  5. Construct action plans personally & professionally
  6. Schedule time to monitor & be accountable for the results

The results from this philosophy create a culture of everyone working together smarter and not harder. I believe that very few people come to work thinking how they can “mess things up.” With the right direction, supported with the proven tools, encouraged with the necessary words even if those words make the person a little uncomfortable, each and every organization can quickly achieve tomorrow’s results today.


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Lee B. Salz, CSP®

Lee Salz helps business professionals adapt & thrive!in the ever-changing business world. He's the author of the award-winning book "Soar Despite Your Dodo Sales Manager" and the widely-acclaimed book "Stop Speaking for Free - The Ultimate Guide to Making Money with Webinars." His articles have been published on hundreds of websites and print magazines around the world. He's also been quoted in many articles and books including the Wall Street Journal, New York Times, Dallas Morning News, and MSNBC.

Through his Sales Architects firm, he provides the strategy that companies need to experience scalable growth using his sales architecture® methodology. In development is Lee's third book titled, "The Sales Marriage," which presents his secrets of identifying, hiring, and on-boarding the right sales people to grow your business. To learn more about Sales Architects, visit SalesArchitects.net

His work with knowledge development sparked the idea to launch Business Expert Webinars, the leading provider of business eLearning training. Through his virtual business training firm, he connects business experts with their target audiences. The firm helps speakers monetize their expertise, expand their audience reach, and perfect their craft. He has become the recognized authority on making money with webinars.


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Section 3


Joseph Michelli, CSP®

Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant who has been described as “catching what is right in the world and playfully sparking people and businesses to grow toward the extraordinary.” In addition to writing best-selling books about enduring business principles, he hosted an award-winning daily radio program in Colorado Springs, Colorado for over a decade.

Dr. Michelli transfers his knowledge of exceptional business practices through keynote presentations that explore ways to develop joyful and productive workplaces with a focus on the total customer experience. His insights encourage leaders and frontline workers to grow and invest passionately in all aspects of their life.

Dr. Michelli's book, The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary, published by McGraw-Hill, regularly achieved bestseller status on the Wall Street Journal, BusinessWeek Magazine, and USA Today lists. He has been featured on television programs such as The Glenn Beck Show and CNBC’s “On the Money” and has conducted hundreds of radio and print interviews.


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Mari Anne Vanella, CSP®

Mari Anne Vanella is the founder and CEO of the highly successful Silicon Valley Sales Development/Telemarketing Firms delivering High Touch / High Quality lead generation for Technology, Financial Services, and Fortune 500-1000 Accounts for over 15 years.

She is the creator of Telesales 2.0(TM) formula for identifying and engaging with active sales cycles for enterprise technology solutions and services

She is also the leading expert in Lead Generation for High Tech Companies Nationwide with a client list that includes SAP, HP, Sun, Hitachi, Borland, and many others.

She is the author of the book "42 Rules of Cold Calling Executives" (won the Silver Medal in the recent Sales Book Awards) available on Amazon, Target.com, and other book channels.


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Maura Schreier-Fleming, CSP®

Maura Schreier-Fleming works with business and sales professionals on their skills and strategies so they can sell more and increase their business. She takes her 20+ years of successful, award winning sales experience from Mobil Oil and Chevron and applies it to business-to-business professional sales in her sales training and sales consulting.

She is the author of Real-World Selling for Out-of-this-World Results, Monday Morning Sales Tips and writes several business columns including "Customer Connections" for the Dallas, Austin and Houston Business Journals. She writes the Real Deal: Success for Women in Business blog for Allbusiness.com and is a Sales Coach for Allbusiness.com. She's been quoted in the New York Times, Selling Power and Entrepreneur. Her sales training clients include UPS, Fujitsu, the Houston Texans, Fannie Mae, Conoco and Chevron.

Maura speaks internationally at trade association conferences on sales and business communication skills and strategies. Her work focuses on the skills and strategies to reach customers most effectively through strategic selling and guiding them to buy now.


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Paul McCord, CSP®

Best-selling author, speaker, and leading authority on lead generation and personal marketing, Paul McCord has been training, coaching and mentoring salespeople for over 20 years and managing and consulting with companies for over 15 years.

A Magna Cum Laude graduate of Texas A&M University, Commerce, Paul spent several years teaching literature and philosophy at Texas A&M University, Commerce and Texas Christian University while pursing postgraduate studies before entering the business world.

His background in both business to business and business to consumer intangible sales has given Paul a solid knowledge and understanding of the sales process and especially the most difficult areas of lead generation and personal marketing. Over the years he has developed some unique and highly successful solutions to some of the most vexing sales and sales management issues, including those associated with relationship and consultative sales.

His best-selling first book, Creating a Million Dollars a Year Sales Income: Sales Success through Client Referrals (John Wiley and Sons, 2007) is quickly becoming recognized as the authoritative work on referral selling.  His second book, SuperStar Selling: 12 Keys to Becoming a Sales SuperStar, to be released by Morgan James Publishing in late winter or early spring of 2008, leads salespeople through the 12 areas of professional development required to reach the top in sales.


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Skip Anderson, CSP®

Skip Anderson is the president and chief sales trainer of Selling to Consumers, which is a B2C sales training and consulting company with the mission of creating exceptional sales performance.

He is the host of "The Selling To Consumers Podcast" series. He is also the founder and chairman of the Sales Bloggers Union, a group of international sales leaders and experts committed to sharing various perspectives on important business issues.

He is a member of "Top Sales Experts"  and a faculty member of Experimental College at Macalester College.


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Steve Schiffman, CSP®

Steve Schiffman has been a leader in motivational and sales training since 1979. He is a Certified Management Consultant, and has trained and consulted to a wide range of corporations including IBM, AT&T, Motorola, Sprint, CIGNA, and a host of other organizations throughout the world. He has trained over 500,000 professionals in over 9,000 companies.

Millions more have read his best selling books internationally. Schiffman's accomplishments include the development of highly pragmatic sales training and management programs that adapt effectively into a broad range of sales environments and industries. All of his training is based upon actual sales experiences and are proven successful. He has been rated as the number one sales expert in prospecting by Personal Selling Power magazine.

Steve Schiffman's business acumen has a solid foundation. Before founding D.E.I.  Management Group, he was a broadcasting executive and an account executive for a brokerage firm. As the Director of Training and Development for an international organization, he created and conducted training programs for thousands of people throughout the world.

Since his programs have been integrated into the sales culture of major corporations, Steve is frequently asked to be a guest on national radio and television shows. Some of his appearances include CNBC'S Smart Money, Steals and Deals, Money Talk, AP's Special Assignment, SRN's Today's Business Journal, and The Jim Bohannon Show, among others.


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Tim Connor, CSP®

Tim Connor is a full time speaker & trainer since 1973. He is a member of NSA since 1978 and earned the CSP designation from NSA in 1990. He has authored of over 65 books and had spoken in twenty-one foreign countries. He has had over 4500 presentations since 1965 and 85% involves repeat business. He is the author of the best selling books Soft Sell, 91 Mistakes Smart Salespeople Make, The Ancient Scrolls, Your First Year In Sales and Above Ground.


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Tim Wackel, CSP®

Tim Wackel is one of today’s most popular business speakers who has mastered the ability to make information entertaining, memorable and easy to understand. He combines more than 20 years of successful sales leadership with specific client research to deliver high-impact programs that go beyond today’s best practices.

His success as a sales speaker and trainer is built upon a lifetime of accomplishments and first-hand experiences that include: (a) Being recognized as the number one producer in a 10,000 person sales organization; (b) Helping lead a Silicon Valley startup through a successful IPO; (c) Directing a 50 million dollar sales organization for a Fortune 500 Company; (d) And “successfully” coaching his daughter’s kindergarten soccer team!

Tim’s programs are valued by companies both large and small and his monthly e-newsletter Speaking of Sales is read by thousands of loyal clients around the world.

Tim is the founder and president of The Wackel Group, a training and consulting firm dedicated to helping organizations find, win and keep customers for life. He is an active member of the American Society for Training and Development and holds a professional membership in the National Speakers Association.


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